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Click-to-call from your CRM

Let agents call any contact with one click from your CRM, and log the call, recording and AI summary automatically.

15 min

1
Add the softphone
Embed the WebRTC softphone in your CRM with a few lines of JavaScript.
```
import { Softphone } from '@covebyte/webrtc';
const phone = new Softphone({ token });
```
2
Make numbers clickable
Call the softphone when an agent clicks a phone number.
```
phoneLink.onclick = () => phone.call(contact.phone);
```

3

Log the activity

When the call ends, write the summary back to the CRM record.

on('call.completed', (call) =>
  crm.logActivity({ contact: call.to, summary: call.aiSummary }));

✓
You’re done
Need help taking this to production? Our engineers can review your setup.